COMPLAINT PROCEDURE

PSLS is committed to providing high quality legal services to clients, and to being accountable to the communities Prairie State serves and those individuals applying for PSLS services. PSLS has a complaint procedure for clients and applicants and provides a fair method for the resolution of disputes. PSLS also intends to comply with Legal Services Corporation Regulation 1621. To view Complaint Procedure for Clients and Applicants document, click below.