Telephone Counseling Attorney – COVID Housing Stability Project


Prairie State Legal Services, Inc. is part of a statewide movement to prevent a surge in homelessness as a result of the pandemic and is seeking to add two Telephone Counseling Attorneys to expand our legal services for low income renters as part of this unprecedented effort. The attorneys hired for this project will be part of an internal taskforce of more than 20 attorneys addressing housing issues within PSLS’s 36 county service area. The COVID Housing Stability Project will initially focus exclusively on rental housing issues but may expand into home ownership issues in the future as foreclosures are expected to surge in 2022.

The Telephone Counseling Attorneys will interview clients, assess legal issues, and provide advice to clients by phone only. The Telephone Counseling Attorneys will then refer clients for additional service within PSLS where resources permit and outside of PSLS as appropriate. These are part-time positions at 20 hours per week, and the required hours are 1pm-5pm Monday through Friday. Most of PSLS staff are working remotely due to the pandemic, and these positions will be remote for the foreseeable future.


Among other duties as assigned, the Telephone Counseling Attorneys will:

  • Interview and advise clients calling from throughout our service area who are in need of assistance with housing issues related to the pandemic
  • Evaluate clients’ legal issue, conduct research while the caller is on the telephone, and provide legal advice relevant to the clients’ needs
  • Exhibit a high level of personal energy, organization, and commitment to the position and the PSLS mission


Salary and Benefits

The Telephone Counseling Attorney positions are part-time at 20 hours per week and compensation is $25.12/hour. PSLS is committed to providing generous benefits to its part-time employees that include:

  • Vision insurance
  • 403b Retirement Plan including employer contributions
  • PTO that starts at 3 weeks/year and increases with additional years worked
  • Paid sick leave
  • 6 weeks of paid parental leave after one year of employment
  • Extensive training and education program



  • Must be seeking part-time work, and must be available during the hours of 1pm-5pm, Monday through Friday
  • Currently admitted to the practice of law in the State of Illinois, or admitted in another state and eligible for reciprocity in Illinois
  • Strong interpersonal skills
  • Excellent oral/written communication, research skills, and computer competency
  • Ability to work effectively as a team member
  • Candidates who are Spanish-English bilingual are highly preferred


Application Details

Please indicate “COVID Housing Stability Telephone Counselor” in the subject line and email a letter identifying your office preference and explaining your interest and experience, resume, three references, and a short writing sample (no more than 10 pages) to [email protected].

Resumes accepted until positions are filled.

Prairie State Legal Services is committed to creating a diverse and inclusive working environment and is proud to be an equal opportunity employer. We recruit, employ, pay, and promote qualified applicants and employees without regard to race, ethnicity, color, religion, gender, gender identity, expression, or presentation, sexual orientation, national origin, genetics, disability, age, or any other legally protected status.


The Organization

Prairie State Legal Services is a  not for profit civil legal aid organization that has served northern and central Illinois for more than 40 years. We have a staff of over 175 persons including training and litigation staff with extensive experience. The COVID Housing Stability Project staff will be part of their local offices and will benefit from the expertise and community connections of the local staff along with program-wide resources. PSLS encourages its staff to use their creativity in developing strategies for reaching our client population and in working with other community agencies. We strive to provide an array of services responsive to the needs of our clients. More information is available on our website at


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Posted on

April 5, 2021