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Career Opportunity Details

Intake Specialist
Location: Wheaton
Hours: part-time

Prairie State Legal Services, Inc. (PSLS), a legal services organization serving 36 counties in northern and central ILLINOIS outside of Cook County, is seeking applicants for the position of PART-TIME INTAKE SPECIALIST to work with our Telephone Counseling Service in our WHEATON office. This position is 20 hours per week, Monday through Thursday 9 a.m. to 2 p.m.

Applicants must have good writing, interpersonal communication and computer skills, be organized and dependable and be comfortable working with technology. Previous social service or legal experience is highly desirable. A paralegal certificate is strongly preferred. Spanish language proficiency is also strongly preferred.

The intake specialist will be responsible interviewing applicants who apply for legal services through an online access system or by phone. The intake specialist will interview applicants by phone to determine client eligibility for services and to collect information from applicants about their legal issues. The intake specialist will enter client information into our database and will refer eligible applicants to attorney staff members or volunteer attorneys for service. The intake specialist will provide referrals to other resources in situations where PSLS cannot assist the applicant.

This is a grant-funded position for one year, with any extension contingent on funding. Applicants must be seeking part-time work.

Salary is $15 per hour. PSLS offers liberal fringe benefits including holiday and vacation pay.

Interested applicants should submit a resume with a cover letter to Melissa Fuechtmann at mfuechtmann@pslegal.org. Please put “Part-time Intake Specialist” in the subject line. No phone calls please.

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